Contact Us

Administrative, Branch, & Departmental Contact Information

Main Office: 1-800-351-4877 toll free or
(225) 408-6100 local to Baton Rouge, LA
Email Us*

Someone will get back to you by the following business day. If you need assistance or service in person, click here for information about our branch locations and hours of operation.

 

Senior Administration

Mr. Jeffrey Conrad President & CEO Email Mr. Conrad*
Ms. Annette Thames Senior Vice President Email Ms. Thames*
Mr. Ronnie Stephens Senior Vice President Email Mr. Stephens*
Mr. Lindsey Richard Vice President, Operations & Facilities Email Mr. Richard*
Ms. Paige Corcoran Vice President, E-Commerce Email Ms. Corcoran*
Mr. Michael Morgan Vice President, Information Systems Email Mr. Morgan*
Mr. Paul Waild Vice President, Mortgage & Business Lending Email Mr. Waild*
Have a compliment or complaint you'd like to share with us? Click here to send it*



Branch & Department Contacts

Branch/Department Contact Person Phone Number Email*
Baton Rouge (Main) Branch Ms. Lynn Dogan, Manager (225) 408-6100 Email Ms. Dogan
Call Center Ms. Dannakia Dunn, Manager (225) 408-6428 Email Ms. Dunn
Chalmette Branch Ms. Brandy Guerra, Teller (504) 281-1346 Email Ms. Guerra
Compliance Ms. Stephanie Cartwright, Manager (225) 408-6118 Email Ms. Cartwright
Consumer Lending & Collections Mr. Charlie Moore, Manager
Collections Office
(225) 408-6385
(800) 283-8024
Email Mr. Moore
Denham Springs Branch Ms. Melanie Wheeler, Manager (225) 791-5393 Email Ms. Wheeler
Electronic Services Ms. Kim Saia, Manager (225) 408-6185 Email Ms. Saia
Facilities Manager Ms. Sharon Collins, Manager (225) 408-6127 Email Ms. Collins
Human Resources Ms. Michelle Ford, Manager (225) 408-6103 Email Ms. Ford
Information Services   (225) 408-6138  
Jackson Branch Ms. Katherine Scales, Manager (225) 634-5205 Email Ms. Scales
Marketing Ms. Sonya Allen, Manager (225) 408-6158 Email Ms. Allen
Mid-City Branch Mr. Willie Porter, Manager (225) 927-1733 Email Mr. Porter
Mortgage Office   (800) 295-4432  
Opelousas Branch Ms. Rachel Hollier, Manager (337) 948-3238 Email Ms. Hollier
Pineville Branch   (318) 449-3553 Email this branch
Zachary Branch   (225) 658-5377 Email this branch
Operations - Southern Division Ms. Lisa Cupit, Manager (225) 408-6203 Email Ms. Cupit
Operations - Northern Division Mr. Dan Henry, Manager (225) 408-6175 Email Mr. Henry

 

*Please take care when contacting us via email. Email is not a secure method of contact and should not be used to send sensitive information such as your member number, Social Security number, or PIN.

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