Hurricane Ida Branch Updates and Resources
Branch Updates and Account Access
Disaster Resources and Assistance Programs
The Louisiana government released their website of ongoing recovery efforts across the state. To get the most up-to-date information on Hurricane Ida recovery, relief, and assistance efforts, visit hurricanerecovery.la.gov.
For detailed information and links for various disaster resources and assistance programs that are available to you, click on each drop down below.
Disaster Declaration Parishes
The following parishes are all included in the disaster declaration for the state of Louisiana:
- East Baton Rouge
- East Feliciana
- Pointe Coupee
- St. Bernard
- St. Charles
- St. Helena
- St. James
- St. John the Baptist
- St. Martin
- St. Mary
- St. Tammany
- West Baton Rouge
- West Feliciana
211 and United Way Assistance
- United Way of Southwest Louisiana
- United Way of Northeast Louisiana
- United Way of Central Louisiana
- St. Landry-Evangeline United Way
- Capital Area United Way
- United Way of Southeast Louisiana
FEMA Disaster Assistance
If you're in need of disaster assistance, you can apply through FEMA online at disasterassistance.gov. Simply scroll to the bottom of the page, click the state of Louisiana and your parish, and it will guide you through the rest!
You can also call 1-800-621-3362 or TTY 1-200-462-7585, or download the FEMA App from the Apple or Google Play stores.
FEMA's Transitional Sheltering Program
Louisianans in 25 designated parishes are now eligible for FEMA's Transitional Sheltering Assistance program. If you're eligible for Transitional Sheltering Assistance, FEMA will pay the cost to stay in certain providers for a limited time.
Disaster Supplemental Nutrition Assistance Program (DSNAP)
Residents of parishes approved for federal Individual Assistance (listed above and on disasterassistance.gov) are encouraged to pre-register for Disaster SNAP benefits.
You can visit the Department of Children & Family Services pre-registration page, and you can also text LADSNAP to 898-211 to see if DSNAP is approved in your area.
General Health and Welfare
Louisiana has several agencies that deal with different groups of people who are disabled or have access and functional needs. To learn more, visit the Department of Health and Hospitals online, the Louisiana Assistive Technology Access Network online, or call (225) 342-9500.
You can visit the Louisiana Directory of Mental Health Services online by clicking here.
For children and youth services, call the State Health Department at (225) 342-9500 or visit the Children's Special Health Services website.
FEMA offers advice on coping with a disaster—click here to learn more.
Operation Blue Roof Assistance
Residents of the disaster-affected parishes can visit the Operation Blue Roof Assistance webpage to apply today.
Local Road Conditions and Closures
To find local road closures and conditions near you, dial 5-1-1 or visit 511la.org.
If you're looking for gas for your vehicles or generator, you can use the GasBuddy app for iOS and Android. Their map feature will show you locations with gas near you.
Contact a Credit Counselor
Do you have a question about finances or budgeting and want to get an answer? Contact our credit counselors to schedule a call.
Help Your Kids With Post-Disaster Depression
Disasters like major floods and hurricanes can have a severe impact on our children. In our blog post, we interview a Pelican member and local Licensed Professional Counselor on ways caregivers can help their children that suffer from depression after a disaster. Click here to read more.
Learn Tips for Car Shopping After a Flood
When you're in a flood-affected area, there's a lot to consider when purchasing a car. Use these tips to shop safely and find the right car for your needs. Click here to read more.
Choose the Right Contractor Carefully
After a disaster, it can be difficult to sit down and figure out exactly what to do when you need to rebuild. In our blog post, we cover items to check when choosing the right contractor for you. Click here to read more.
Get the Facts on FEMA Rumors
It can be hard to know what’s accurate and what’s not when it comes to FEMA disaster assistance. Visit their rumor control webpage to stay in-the-know!