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Hurricane Ida Branch Updates and Resources

Branch Updates and Account Access

We're happy to let everyone know that power has been restored to all Pelican branches!
The following branches remain temporarily closed at this time:
As your financial family for life, we're here and happy to help during this time. Please stay safe and don’t hesitate to reach out to us if you need any assistance at all. 

Disaster Resources and Assistance Programs

The Louisiana government released their website of ongoing recovery efforts across the state. To get the most up-to-date information on Hurricane Ida recovery, relief, and assistance efforts, visit

For detailed information and links for various disaster resources and assistance programs that are available to you, click on each drop down below.


Disaster Declaration Parishes

The following parishes are all included in the disaster declaration for the state of Louisiana:

  • Ascension
  • Assumption
  • East Baton Rouge
  • East Feliciana
  • Iberia
  • Iberville
  • Jefferson
  • Lafourche
  • Livingston
  • Orleans
  • Plaquemines
  • Pointe Coupee
  • St. Bernard
  • St. Charles
  • St. Helena
  • St. James
  • St. John the Baptist
  • St. Martin
  • St. Mary
  • St. Tammany
  • Tangipahoa
  • Terrebonne
  • Washington
  • West Baton Rouge
  • West Feliciana

211 and United Way Assistance

Use 211 to Find Shelter Information and More
211 connects you to information about critical health and human services and resources available in your community. From needs like shelter, clothing, and food to other needs like financial assistance, 211 is a way to find support. Access 211 any day, anytime by dialing 211 or texting your ZIP code to 898-211.
To access 211 resources online through United Way, visit:

FEMA Disaster Assistance

If you're in need of disaster assistance, you can apply through FEMA online at Simply scroll to the bottom of the page, click the state of Louisiana and your parish, and it will guide you through the rest!

You can also call 1-800-621-3362 or TTY 1-200-462-7585, or download the FEMA App from the Apple or Google Play stores.

FEMA's Transitional Sheltering Program

Louisianans in 25 designated parishes are now eligible for FEMA's Transitional Sheltering Assistance program. If you're eligible for Transitional Sheltering Assistance, FEMA will pay the cost to stay in certain providers for a limited time.

Click here for more information.

Disaster Supplemental Nutrition Assistance Program (DSNAP)

Residents of parishes approved for federal Individual Assistance (listed above and on are encouraged to pre-register for Disaster SNAP benefits.

You can visit the Department of Children & Family Services pre-registration page, and you can also text LADSNAP to 898-211 to see if DSNAP is approved in your area.

General Health and Welfare

Louisiana has several agencies that deal with different groups of people who are disabled or have access and functional needs. To learn more, visit the Department of Health and Hospitals onlinethe Louisiana Assistive Technology Access Network online, or call (225) 342-9500. 

You can visit the Louisiana Directory of Mental Health Services online by clicking here.

For children and youth services, call the State Health Department at (225) 342-9500 or visit the Children's Special Health Services website. 

FEMA offers advice on coping with a disaster—click here to learn more.

Operation Blue Roof Assistance

Residents of the disaster-affected parishes can visit the Operation Blue Roof Assistance webpage to apply today.

Local Road Conditions and Closures

To find local road closures and conditions near you, dial 5-1-1 or visit

GasBuddy App

If you're looking for gas for your vehicles or generator, you can use the GasBuddy app for iOS and Android. Their map feature will show you locations with gas near you.


Additional Resources

Contact a Credit Counselor
Do you have a question about finances or budgeting and want to get an answer? Contact our credit counselors to schedule a call.

Help Your Kids With Post-Disaster Depression
Disasters like major floods and hurricanes can have a severe impact on our children. In our blog post, we interview a Pelican member and local Licensed Professional Counselor on ways caregivers can help their children that suffer from depression after a disaster. Click here to read more.

Learn Tips for Car Shopping After a Flood
When you're in a flood-affected area, there's a lot to consider when purchasing a car. Use these tips to shop safely and find the right car for your needs. Click here to read more.

Choose the Right Contractor Carefully
After a disaster, it can be difficult to sit down and figure out exactly what to do when you need to rebuild. In our blog post, we cover items to check when choosing the right contractor for you. Click here to read more.

Get the Facts on FEMA Rumors
It can be hard to know what’s accurate and what’s not when it comes to FEMA disaster assistance. Visit their rumor control webpage to stay in-the-know!