Skip to content

The safety of our members and our team is of the utmost importance to us during this time. Please reference this page for updates on Pelican branch closures, important contact information, and more.

If you are looking for branch appointments and safety information regarding the pandemic, please visit

Branch Updates & Account Access

Our New Orleans at Corps of Engineers branch will remain temporarily closed due to the pandemic at this time. All other Pelican branches are open.
Please be advised that personal service through text message, chat, PelicanMobile message, and our MyBranch Call Center may be delayed due to increased volume caused by Hurricane Laura.


Shared Branching Available

We have partnered with countless credit unions to provide you with Pelican account access wherever you may be. Click here or text the ZIP code you are looking for a branch in to 91989 to find Shared Branches near you.

For shared branching assistance by phone, contact the CO-OP Contact Center any time at 1-888-837-6500.
At a shared branch, you can:
  • Make deposits
  • Withdraw cash up to $1,000
  • Transfer funds between accounts
  • Obtain check withdrawals (check hold policies apply)
  • Receive statement printouts
  • Make loan payments
  • Obtain loan advances

Additional Account Access Options

  • Use Mobile Banking: Access your Pelican account online through [email protected] or through our PelicanMobile app! Deposit checks, make transfers, turn your cards 'on' and 'off,' pay bills, and more without stepping foot in a branch. You can log into both with your Pelican online banking username and password. If you don't have a login, you can download the app to your smartphone, open it, and click “Enroll Here” to access your account through the app. 
  • Stop by an ATM: Pelican is part of the Dolphin ATM Network. You can access your Pelican account for FREE at any Dolphin ATM. Click here to find one near you. Plus, we have several ATMs across the state for you to access your account.

Helpful Information to Save

Get Connected to Local Support and Services
211 connects you to information about critical health and human services and resources available in your community. From needs like shelter, clothing, and food to other needs like financial assistance, 211 is a way to find support. Access 211 anyday, anytime by dialing 211 or texting your ZIP code to 898-211.
To access 211 resources online through United Way, visit:
Budgeting for Rebuilding
Our Director of Financial Outreach Jessica Sharon knows first hand what it takes to rebuild after a storm. Click here to read her recommendations.
Furnishing Your House on a Budget
If your home has suffered damage due to the storm, replacing your belongings can seem daunting and let's face it—expensive. Check out our tips on furnishing your home on a budget.
Road Closures
If you need to leave for any reason, you can visit for a list of current road closures in the state to map a safe route.

Insurance Claims
It's helpful to keep your insurance numbers handy in case there is damage to your home. Here are some claim webpages for major insurance providers:

We will continue to update this page with more information as we receive it. Don't hesitate to reach out to us if there is anything we can assist you with.