Lost or stolen Pelican Visa® credit or debit card? Call 1-800-682-6075 or visit www.reportmycard.com.
St. Jules Credit Card Holders: To report your credit card lost or stolen, continue to call 1-800-322-8472. You can also continue to view your credit card transactions online at ezcardinfo.com.
Blocking Your Card in Pelican@Net:
Members can also view open debit and credit cards and block those cards through their Pelican@Net Online Banking account! Once you are logged into Pelican@Net, click the Settings tab and select the ATM/Debit Card sub-tab. You will be able to review the last four digits of the card number, cardholder's name, card description and current status of the card. If you need to block your Pelican credit or debit card, simply check the Block box next to the appropriate card and click Submit.
Once you block a card in Pelican@Net, you will NOT be allowed to re-open the card through Pelican@Net. If you have any questions about this process, please call 1-800-351-4877.
Helpful Tips for Using Your Pelican Plastic Cards:
- Never carry your PIN with you or write it on your card. Remember it and keep a record of it in a safe place instead.
- Treat your Pelican ATM or debit card just like your credit cards, checks, or cash... keep it secure and protect it.
- Compare your card receipts with your statements. Report any unauthorized transactions to Pelican State Credit Union immediately.
- Read the disclosure statement (Understanding Your Account). It constitutes the agreement between you and Pelican State Credit Union regarding usage, fees, terms and conditions of your Pelican plastic cards.