We take time to listen.
We know that bad things happen to good people. At Pelican, we look at each and every member’s individual story—not just their credit score! We always take time to listen so that we can find the right product or service to help meet our members' needs.
Quick Fact: Because of our dedication to our members and their individual situations, Pelican has been recognized as a Low-Income Designated Credit Union (LID) and Community Development Financial Institution (CDFI).
Relationship-Based Lending
Our lending team is trained to listen to your story to get a total picture of your financial situation and will also consider your history with the credit union. Apply for a Loan
Horizon Second-Chance Checking
Did you know that if you had credit or account issues in the past, most financial institutions won’t allow you to open a checking account? Because of this, we developed a checking account that gives our members a second chance! Get a Second Chance
Pelican Pledge Visa® Credit Card
Creating and building credit can be hard! With our Pelican Pledge Visa®, use your savings account to secure a low variable APR! Learn About Our Pledge Visa®
Skip Loan Payments
Unexpected costs come up in all of our lives! Skip your qualifying loan payment when YOU need to for just $25 per loan with our Skip-A-Pay program. Skip Your Next Loan Payment
We are committed to financial wellness.
Your finances touch every single part of your life. If you’re not financially well, other areas of your life can also suffer. Pelican is committed to providing free financial wellness services and resources so you can achieve a happier future!
Quick Fact: In the last 5 years, our credit counselors have held almost 10,000 one-on-one credit counseling sessions with members, and over 100 members have graduated from our Financial Wellness Program as they achieved goals such as buying a home!
Free Credit Counseling
Any member of Pelican can take advantage of our award-winning, FREE Financial Wellness Program! Meet face-to-face with one of our Nationally Certified Credit Counselors and equip yourself with the knowledge and tools you need to make financially sound decisions and, in some cases, consolidate debt or improve credit. Schedule a Credit Counseling Session
Free Community Workshops
Pelican regularly hosts Financial Wellness Workshops across the state, all at no cost! Get tips on budgeting, buying a home or car, and improving your credit score at a workshop near you! Attend a Workshop
Pelican State of Mind Blog
We have so much to share with our members and community, we created a special place to keep it all! Our official blog covers all things family, fun and finance. Get financial life hacks, plan for the future, #AskPelican your most pressing questions, or read spotlights on businesses from around the state—all for free! Read Our Blog
We are not-for-profit and member-owned.
That means that our earnings are passed on to you in the form of dividends, competitive rates, high-quality products and services, and of course—giveaways!
Quick Fact: In 2019, Pelican members received over $4.9 million in dividends and $19,961 worth of giveaways!
High Dividends on Checking Accounts
With a completely free checking account from Pelican, you could earn up to 4.25% APY* on balances up to $7,500 and unlimited ATM fee refunds—all for doing everyday things like swiping your debit card and receiving electronic statements instead of paper statements! Explore Checking Accounts
Savings for All Ages and Stages of Life
Whether it's a Team Pelican account for your child, an IRA for retirement or anything in-between, we have savings accounts designed for every financial stage in your life. Explore Savings Accounts
Unique Loan Products to Fit Your Needs
Do you want to finance a vehicle, home or even your child’s education? Maybe you're thinking about consolidating debt or are trying to establish or repair your credit. Whatever your goal is, we have a loan that can make that dream come true. View Our Rates
We have a heart for service in our communities.
We live and work in Louisiana communities just like you do! Pelican is committed to making your community a better place to live by giving back to charity organizations, volunteering and sponsoring local organizations and schools.
Quick Fact: In 2019, Pelican committed over $125,000 to sponsorships, volunteered 1,828 hours of community service, and raised $17,591.55 for Our Lady of the Lake Children's Hospital, our Charity of the Year!
The Beak Squad
Pelican’s Beak Squad is a volunteer and fundraising committee consisting of team members across the state. Each year, the Beak Squad encourages our team to become more involved in our communities. The committee also organizes fundraising events to benefit our Charity of the Year, selected by Pelican team members! Learn More About the Beak Squad
College Scholarships
Each year, college-bound members apply for our Team Pelican Scholarship Program! In 13 years, we have awarded $99,500 in scholarships to 143 Louisiana high school graduates! Meet Our 2020 Scholarship Winners
We make account access simple and convenient.
It’s your money—access it when YOU need it! We devote time and resources to expanding our reach across the state, both in-person and online!
Branches Across the State
Pelican is the most geographically dispersed credit union in Louisiana! Whatever part of Louisiana you’re from (or if you’re lucky enough to frequently travel the great state) a Pelican branch is close by, ready to serve you. Find a Branch Near You
Access to CO-OP Shared Branching
As much as we love Louisiana, most of us have to leave it every now and then! Because we are a part of the CO-OP Shared Branching Network, our members have free access to their Pelican accounts nationwide. Learn More or Find a Shared Branch
Anywhere Account Access
Access your account 24/7 without ever having to step into a branch! With [email protected] Online Banking and Bill Pay on your computer, or our PelicanMobile app on your smart phone, you can do things like apply for loans and make payments, deposit checks remotely, transfer balances to your Pelican Visa® credit cards, and even add travel notes to your account! Sign up for [email protected] or Download PelicanMobile
Online Chat
Need help with your account and don’t feel like waiting to speak on the phone? Use our convenient MyBranch Chat for account assistance, available Monday through Friday from 7 am to 6 pm! Click or tap the pink “CHAT NOW” icon to get started!
We invest in our employees.
Working at Pelican is like being a part of a big, happy family—just ask any of our team members! Through our dedication to providing a positive culture and out-of-this-world benefits for the Pelican team, we believe they will return that same quality of care and service back to our members. Learn More About Careers at Pelican
Quick Fact: Pelican has been named Best Places to Work in Baton Rouge for 7 straight years by the Business Report!
More Team Members to Serve You
Pelican has now reached the milestone of staffing over 300 employees across the state of Louisiana! What this means for you is not only top-notch service, but also more convenience. Whether it’s at the teller line in the branch, in your car at the drive-thru, or over the phone at the call center, Pelican has the volume of team members to decrease your wait times and increase financial simplicity so you can get back to your busy daily schedule.
Employee Training Creates a Better Experience for You
At Pelican, employee growth is a top priority. Since we place a strong value in superior member service, we believe that frequent trainings are worthwhile investments.
By investing in our employees, we also invest in our members and communities. Our team members can become motivational experts through times of change with a Rick Olson seminar, get out of their comfort zones with an eight-week Dale Carnegie class, or learn to lend with the member’s best interest in mind at University of Lending. Pelican employees also enjoy tons of other position-specific training opportunities and free online courses, and many of our departments even participate in professional development book clubs!
Through these trainings, our team members can consistently display the skills necessary to assist our members in the best way possible!
Related:
*Pelican State CU membership is required to open a Kasasa Cash rewards checking account. If you are not a Pelican member, you must be eligible to open a primary savings account with Pelican to become one. The deposit to open a primary savings account starts at a minimum of $10 ($5 to join + $5 minimum balance). A minimum deposit of $25 is required to open Kasasa Cash account. APY = Annual Percentage Yield. APYs accurate as of 4/1/2020. Rates and rewards may change after account is opened. This account is a tiered rate account. For Kasasa Cash, if qualifications are met each monthly qualification period: (1) ATM fees (up to $4.99 per single transaction) incurred during qualification period will be reimbursed and credited to account by the second business day following the end of the last day of the statement cycle; (2) balances up to $7,500 (tier 1) receive APY up to 4.25%; and (3) balances over $7,500 (tier 2) earn 0.50% dividends on the portion of the balance over $7,500, resulting in range of 0.76% - 4.25% APY depending on the balance maintained, assuming a maximum $100,000 in tier 2. If qualifications are not met on Kasasa Cash, all balances earn 0.05% APY. The minimum service requirements include: (1) making 15 debit card point-of-sale purchases (ATM transactions and transfers between accounts do not qualify) that are cleared and posted to your account during the qualification period; (2) having direct deposit, ACH debit or credit, or Bill Pay transaction posted to your Kasasa Cash account; (3) accessing online or mobile banking once during qualification period; and (4) receiving your monthly statement electronically. Transactions may take 1 or more banking days from the date transaction was made to post to and settle account. The qualification period is defined as a period beginning on the last day of the prior calendar month and ending on the next-to-last day of the calendar month. ATM receipt must be presented for reimbursement of ATM fees of $5.00 or higher within 30 days after the statement cycle where the reimbursement was applicable in order to receive a refund. The advertised Kasasa Cash APY is based on compounding dividends. If member has a Kasasa Saver account, dividends earned on Kasasa Cash balances are automatically transferred to Kasasa Saver each statement cycle and do not compound. Actual dividends paid may be less than advertised Kasasa Cash APY. The Kasasa Saver APYs may be less than Kasasa Cash APYs. Not everyone will qualify to open a Kasasa Cash rewards checking account. Pelican reserves the right to limit the number of accounts allowed per member, joint or individually. Federally insured by NCUA. Kasasa and Kasasa Cash are trademarks of Kasasa, Ltd., registered in the U.S.A.
*Loan Products: Pelican State CU membership required. Loan approval based on certain credit criteria and credit worthiness. Not everyone will qualify.
*Horizon Checking Account: Pelican State CU membership is required to open a Horizon checking account. If you are not a Pelican State CU member, you must be eligible to open a primary savings account with Pelican State CU to become a member. The deposit to open a primary savings account and become a member starts at a minimum of $10 ($5 to join + $5 minimum balance). Horizon minimum opening deposit is $25 with a $10 monthly fee. After 6 month period of acceptable account management, you can contact Pelican to request to move to a free checking account. To request to move to a free checking account, you must keep your Horizon checking account active and managed acceptably for 6 months and pay the fee of $10 for 6 consecutive months.
*Skip-A-Pay: Pelican State CU membership and loan required. Restrictions and requirements for Skip-A-Pay eligibility apply to each individual loan. Skipped payments will be deferred and extended to the end of the original term of the loan. The $25.00 processing fee per loan is due before any payments will be deferred. Additional interest will accrue on the deferred payment throughout this deferred payment period. One skipped payment equals: one monthly payment, two consecutive bi-weekly payments, two consecutive semi-monthly payments or four consecutive weekly payments. Skipped payment fees will affect the loan's annual percentage rate (APR) for the statement period. Not available on Opportunity Lines of Credit (OLOC), all types of Mobile Home Loans, Fresh Start Loans, Visa® Credit Cards, Mortgages, Home Equity Loans, Commercial Loans, Bridge Loans, Bridge Plus Loans, Balloon Loans or Single Pay Loans. Your loan is NOT eligible for Skip-A-Pay if: you have already skipped 3 payments on the loan; you have skipped a payment on the loan within the last 6 months; the loan payment due date is over 45 days away (you cannot skip future payments—only the next payment due); you have made less than 3 months’ worth of payments on a new loan; you are enrolled in Pelican’s Financial Wellness Program; your payment is more than 10 days late; and/or your Pelican account is not in good standing. If the skipped payment is paid by direct deposit or payroll deduction automatically, the funds will be transferred to a checking account (savings, if checking not available) instead of going toward the loan. Skipping a payment may reduce the amount received on GAP claims on a vehicle. No more than 3 skipped payments will be permitted through the term of each individual loan. If the loan payment you would like to skip comes to Pelican via ACH from another financial institution, you must request your skip at least 5 days before the loan payment is due. See a Pelican Representative or visit pelicanstatecu.com/skip for details and questions.
*Credit Counseling: You have the right to a free credit report from AnnualCreditReport.com or 877-322-8228, the ONLY authorized source under federal law. Credit counseling is not intended to give you financial advice, but the financial education you need to make informed decisions. Results may vary. Pelican and its employees are not responsible for any claim, suit, action or damage resulting from credit counseling.
*As of December 31, 2017.