Whether you simply want to review your budget or if you feel overwhelmed by debt and poor credit, Pelican's award-winning Financial Wellness Program can help!
Meet face-to-face with one of our seven Nationally Certified Credit Counselors and take control of your financial health. Learn what it means to be financially well and equip yourself with the knowledge and tools you need to make financially sound decisions and, in some cases, consolidate debt or improve credit.
Financial Wellness Check-Ups and Counseling are completely FREE to all Pelican members!
What Will We Help You Do?
Consolidate and Manage Debt
Our friendly Credit Counselors will work with you to assess the amount of debt you currently have and help you develop a plan to pay down your balances, all in a way that makes sense for your unique situation and budget.
Understand Your Credit
What is credit? What is a credit score and how is it calculated? How does your credit score affect you? Our Credit Counselors will explain all of this and more. Then, during your credit check-up, they will go over every detail of your credit health and arm you with information that could help improve your situation!
Take Control of Your Finances
Paying off debt and improving your credit may put you on the right path to financial wellness, but the journey doesn't end there! Learn to set and maintain a budget, avoid common financial pitfalls and save and invest your money so that you can always be well!
Avoid Fraud and Identity Theft
Because of the rise in fraud and identity theft, it is important that you check your credit report at least twice a year. Members can check their credit health by meeting with a Credit Counselor. Our counselors can also explain ways to keep yourself safe from thieves.
Is the financial wellness program right for me?
No issue or question is too big or too small for our Credit Counselors! Meet with a counselor in a private, stress-free setting to:
- Analyze and pay off your debt
- Discover strategies that may increase your credit score
- Learn how to access low-cost credit sources
- Review or create a household budget, analyze your spending habits and learn to save
- Develop a plan to achieve a long-term goal like buying a house or car, or even tackle a short-term goal like buying a new camera or taking a family vacation
What are members saying about the program?
Our counselor was wonderful! Mrs. Heike was so awesome! She taught me how to manage my credit and how to spend responsibly. Mrs. Heike also made sure that she checked in on me by email and phone to ensure that I was making progress and improving my credit. I would send my friends and family to Mrs. Heike any day. She has been such a blessing my family and me. Thank you, Pelican State Credit Union, for hiring someone such as Mrs. Heike who has a passion for helping people such as myself.
— Vernon, Shreveport
I was in the lower 500s. Now I’m 200 points higher in just 1 year. Thanks to Ms. Gomez and her advice, we now have hope after a long valley of bad credit. Now we will be able to qualify for our dream home. Thank you Pelican State Credit Union & Ms. Gomez.
— Paul, Denham Springs
Ms. Gaines helped us achieve a goal of being homeowners in a matter of months. We’ve used a lot of companies in regard to credit repair and paid thousands with no results. We met Ms. Gaines at the end of September and she told us if we stay on track with the system she planned for us, we would be in a home by the following January. As promised, we built a brand new home in January 2017. Thanks so much, Ms. Gaines, for making our dreams come true!
— Ashley, Addis
Meet Our Credit Counselors!
Rhoda Hundley (Pineville and Alexandria)
Rhoda has over 25 years of banking and credit union experience. She is currently teaching a financial literacy program at two high schools in the Pineville/Alexandria area to help guide students financially and thereby helping the community to better its economic conditions. She’s also a Certified Credit Union Financial Counselor and Community Development Certified Financial Counselor; along with being a part of the Louisiana Council for Economic Education, LCUL’S Professional Member Service & Guiding Members through Economic Challenges, Hope Ministries, and Louisiana Jump$tart Coalition for Personal Financial Literacy.
April Gomez (Prairieville, Denham Springs and Hammond)
April has over 12 years of financial experience. She is a Nationally Certified Credit Counselor who has been featured in many of Pelican’s success stories. April has helped numerous people raise their credit scores to get them into their first home. She is a Certified Credit Union Financial Counselor; she’s also certified with the Community Development Certified Financial Counseling.
Kimberly Gaines (Jackson and Zachary)
Kimberly is a Nationally Certified Credit Counselor and has 10 years of financial experience. Her specialized financial experience includes: credit card servicing, sales, corporate bonds, lending and customer service. She provides financial education to youth and adults alike. She has been instrumental in assisting individuals and couples increase their credit scores and become financially independent. Kimberly graciously and humbly takes part in making sure that dreams come true and financial goals are met.
Lisa Fuller (Monroe and Shreveport)
Lisa has been assisting clients with financial wellness in North Louisiana for over 20 years. She is a financial counselor who finds success in listening to her client’s needs. In addition to being trained as a Nationally Certified Credit Counselor and a Community Development Credit Counselor, she also has extensive experience in improving credit scores, auto lending, and debt consolidation. Lisa is humbled by the opportunity to serve and is grateful to assist in making financial dreams come true!
Lynn Gobert (Baton Rouge)
Lynn has been an employee in the credit union industry for 35 years. She has assisted countless members with credit and budgeting issues. In 2009, Lynn was recognized as the employee of the year in the Credit Management Department. She is nationally certified through the National Association of Certified Credit Counselors, and also certified through CUNA as a Certified Financial Counselor.
Nekiba Johnson (Baton Rouge)
Nekiba Johnson is a Nationally Certified Credit Counselor with 12 years of credit union experience. She has extensive financial experience in consumer lending in areas such as auto buying, consumer loans and credit cards. Through her experience, she has assisted numerous individuals make sound decisions to accomplish their financial goals. Nekiba takes great pleasure in providing financial education to help with improving overall financial well-being.
Nanette Diaz (Lafayette, Opelousas and Lake Charles)
Nanette has over 15 years of financial experience specializing in helping individuals improve their financial situation to become homeowners. These experiences have increased her dedication to helping members increase their financial wellness through education and one-on-one counseling. Being bilingual in Spanish has allowed Nanette to share her financial skills and suggestions with Hispanic families throughout Lafayette and greater Acadiana. Her passion to help others improve their quality of life and increase their financial success is evident in her many success stories of financially stable families and new first time homeowners.