Whether you simply want to review your budget or if you feel overwhelmed by debt and poor credit, Pelican's award-winning Financial Wellness Program can help!

Meet face-to-face with one of our six Nationally Certified Credit Counselors and take control of your financial health. Learn what it means to be financially well and equip yourself with the knowledge and tools you need to make financially sound decisions and, in some cases, consolidate debt or improve credit. 

Financial Wellness Check-Ups and Counseling are completely FREE to all Pelican members!

What will we help you do?

debt-green2Consolidate and Manage Debt

Our friendly Credit Counselors will work with you to assess the amount of debt you currently have and help you develop a plan to pay down your balances, all in a way that makes sense for your unique situation and budget. 

credit-green2Understand Your Credit

What is credit? What is a credit score and how is it calculated? How does your credit score affect you? Our Credit Counselors will explain all of this and more. Then, during your credit check-up, they will go over every detail of your credit health and arm you with information that could help improve your situation!

future-green2Take Control of Your Finances

Paying off debt and improving your credit may put you on the right path to financial wellness, but the journey doesn't end there! Learn to set and maintain a budget, avoid common financial pitfalls and save and invest your money so that you can always be well!

fraud-green2Avoid Fraud and Identity Theft

Because of the rise in fraud and identity theft, it is important that you check your credit report at least twice a year. Members can check their credit health by meeting with a Credit Counselor. Our counselors can also explain ways to keep yourself safe from thieves.

Is the Financial Wellness Program Right for Me?

No issue or question is too big or too small for our Credit Counselors! Meet with a counselor in a private, stress-free setting to:

  • Analyze and pay off your debt
  • Discover strategies that may increase your credit score
  • Learn how to access low-cost credit sources
  • Review or create a household budget, analyze your spending habits and learn to save
  • Develop a plan to achieve a long-term goal like buying a house or car, or even tackle a short-term goal like buying a new camera or taking a family vacation
What are Members Saying About the Program?


Our counselor was wonderful! Mrs. Heike was so awesome! She taught me how to manage my credit and how to spend responsibly. Mrs. Heike also made sure that she checked in on me by email and phone to ensure that I was making progress and improving my credit. I would send my friends and family to Mrs. Heike any day. She has been such a blessing my family and me. Thank you, Pelican State Credit Union, for hiring someone such as Mrs. Heike who has a passion for helping people such as myself.

– Vernon, Shreveport


I was in the lower 500s. Now I’m 200 points higher in just 1 year. Thanks to Ms. Gomez and her advice, we now have hope after a long valley of bad credit. Now we will be able to qualify for our dream home. Thank you Pelican State Credit Union & Ms. Gomez.

– Paul, Denham Springs


Ms. Gaines helped us achieve a goal of being homeowners in a matter of months. We’ve used a lot of companies in regard to credit repair and paid thousands with no results. We met Ms. Gaines at the end of September and she told us if we stay on track with the system she planned for us, we would be in a home by the following January. As promised, we built a brand new home in January 2017. Thanks so much, Ms. Gaines, for making our dreams come true!

 Ashley, Addis

Meet Our Credit Counselors!


Rhoda HundleyRhoda Hundley (Pineville and Alexandria)

Rhoda has over 25 years of banking and credit union experience. She is currently teaching a financial literacy program at two high schools in the Pineville/Alexandria area to help guide students financially and thereby helping the community to better its economic conditions. She’s also a Certified Credit Union Financial Counselor and Community Development Certified Financial Counselor; along with being a part of the Louisiana Council for Economic Education, LCUL’S Professional Member Service & Guiding Members through Economic Challenges, Hope Ministries, and Louisiana Jump$tart Coalition for Personal Financial Literacy. 

April GomezApril Gomez (Prairieville, Opelousas, Lafayette, Denham Springs and Lake Charles)

April has over 12 years of financial experience. She is a Nationally Certified Credit Counselor who has been featured in many of Pelican’s success stories. April has helped numerous people raise their credit scores to get them into their first home. She is a Certified Credit Union Financial Counselor; she’s also certified with the Community Development Certified Financial Counseling. 

Kimberly GainesKimberly Gaines (Jackson and Zachary)

Kimberly is a Nationally Certified Credit Counselor and has 10 years of financial experience.  Her specialized financial experience includes: credit card servicing, sales, corporate bonds, lending and customer service. She provides financial education to youth and adults alike.  She has been instrumental in assisting individuals and couples increase their credit scores and become financially independent.  Kimberly graciously and humbly takes part in making sure that dreams come true and financial goals are met. 

Heike ReganHeike Reagan (Monroe and Shreveport)

Heike is a Nationally Certified Financial Counselor with more than 15 years of experience. At Pelican, Heike guides members to become financially successful by providing free credit counseling services. Heike’s home base is Pelican’s Financial Resource Center located at the Highland Center where she partners with Volunteers of America and the Church for the Highlands to bring financial education and affordable financial services to those in need. 

Lynn GobertLynn Gobert (Baton Rouge)

Lynn has been an employee in the credit union industry for 35 years. She has assisted countless members with credit and budgeting issues. In 2009, Lynn was recognized as the employee of the year in the Credit Management Department. She is nationally certified through the National Association of Certified Credit Counselors, and also certified through CUNA as a Certified Financial Counselor. 


Nekiba JohnsonNekiba Johnson (Baton Rouge and Hammond)

Nekiba Johnson is a Nationally Certified Credit Counselor with 12 years of credit union experience. She has extensive financial experience in consumer lending in areas such as auto buying, consumer loans and credit cards. Through her experience, she has assisted numerous individuals make sound decisions to accomplish their financial goals. Nekiba takes great pleasure in providing financial education to help with improving overall financial well-being.

*You have the right to a free credit report from AnnualCreditReport.com or 877-322-8228, the ONLY authorized source under federal law. Credit counseling is not intended to give you financial advice, but the financial education you need to make informed decisions. Results may vary. Pelican and its employees are not responsible for any claim, suit, action or damage resulting from credit counseling.