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Whether you simply want to review your budget or if you feel overwhelmed by debt and poor credit, Pelican's award-winning Financial Wellness Program can help!

Meet face-to-face with one of our Nationally Certified Credit Counselors and take control of your financial health. Learn what it means to be financially well and equip yourself with the knowledge and tools you need to make financially sound decisions and, in some cases, consolidate debt or improve credit. 

Financial Wellness Checkups and Counseling are completely FREE to all Pelican members!


What Will We Help You Do?

debt-green2Consolidate and Manage Debt

Our friendly Credit Counselors will work with you to assess the amount of debt you currently have and help you develop a plan to pay down your balances, all in a way that makes sense for your unique situation and budget. 

credit-green2Understand Your Credit

What is credit? What is a credit score and how is it calculated? How does your credit score affect you? Our Credit Counselors will explain all of this and more. Then, during your credit check-up, they will go over every detail of your credit health and arm you with information that could help improve your situation! 

future-green2Take Control of Your Finances

Paying off debt and improving your credit may put you on the right path to financial wellness, but the journey doesn't end there! Learn to set and maintain a budget, avoid common financial pitfalls and save and invest your money so that you can always be well!

fraud-green2Avoid Fraud and Identity Theft

Because of the rise in fraud and identity theft, it is important that you check your credit report at least twice a year. Members can check their credit health by meeting with a Credit Counselor. Our counselors can also explain ways to keep yourself safe from thieves.

Is the financial wellness program right for me?

No issue or question is too big or too small for our Credit Counselors! Meet with a counselor in a private, stress-free setting to:

  • Analyze and pay off your debt
  • Discover strategies that may increase your credit score
  • Learn how to access low-cost credit sources
  • Review or create a household budget, analyze your spending habits and learn to save
  • Develop a plan to achieve a long-term goal like buying a house or car, or even tackle a short-term goal like buying a new camera or taking a family vacation

What are members saying about the program?

Nicholas, St. Martinville

I want to thank you Ms. Nanette for helping me understand and boost my credit. I can say that the credit program that you implemented has truly helped me. I now know how to achieve great credit and maintain my scores. I really appreciate everything that you've done for me and I won't forget the key points you've taught me.

— Nicholas, St. Martinville

Nadine, Zachary
I just want to thank Nekiba so, so much for helping us get on the right track. Without her help, we would still be trying to get our credit together. Everything went through, and as of April 27, 2020, we moved in our very own home. Thank you again, Nekiba!

— Nadine, Zachary

Dirk, New Iberia

I would like to extend my deepest gratitude to Pelican State Credit Union for offering me free credit counseling. As a result of me participating in the credit counseling course under your tutelage, my credit score increased an average of 31.5 points per month from October 2019 to December 2019—increasing my credit score a grand total of 63 points!

— Dirk, New Iberia

Ashley, Addis

Ms. Gaines helped us achieve a goal of being homeowners in a matter of months. We’ve used a lot of companies in regard to credit repair and paid thousands with no results. We met Ms. Gaines at the end of September and she told us if we stay on track with the system she planned for us, we would be in a home by the following January. As promised, we built a brand new home in January 2017. Thanks so much, Ms. Gaines, for making our dreams come true!

— Ashley, Addis

Meet Our Credit Counselors!

Faith Jones

Faith Jones (Ascension, Livingston, and Tangipahoa)

Faith has served the banking and credit union industry for over 12 years. During her tenure, she has received training and experience in relationship banking and consumer lending. She has strong compassion for people, and was even awarded Pelican’s Heart of Service award in 2018! She was also named a Payment Protection Champion in 2016, 2017, and 2018. She’s focused on improving the lives of members in the Ascension, Livingston, and Tangipahoa communities with lifelong tools that allow individuals to flourish in an ever-evolving financial world. Whether someone is interested is in purchasing their first car or looking to settle into their new norm as a retired citizen, Faith is eager to help them achieve their goal of financial wellness! 

Kimberly Gaines

Kimberly Gaines (Jackson and Zachary)

Kimberly is a Nationally Certified Credit Counselor and has 10 years of financial experience.  Her specialized financial experience includes: credit card servicing, sales, corporate bonds, lending and customer service. She provides financial education to youth and adults alike.  She has been instrumental in assisting individuals and couples increase their credit scores and become financially independent.  Kimberly graciously and humbly takes part in making sure that dreams come true and financial goals are met. 

Lisa Fuller

Lisa Fuller (Lafayette, Monroe, and Shreveport)

Lisa has been assisting clients with financial wellness in North Louisiana for over 20 years. She is a financial counselor who finds success in listening to her client’s needs. In addition to being trained as a Nationally Certified Credit Counselor and a Community Development Credit Counselor, she also has extensive experience in improving credit scores, auto lending, and debt consolidation.  Lisa is humbled by the opportunity to serve and is grateful to assist in making financial dreams come true!

Lynn Gobert

Lynn Gobert (Baton Rouge)

Lynn has been an employee in the credit union industry for 35 years. She has assisted countless members with credit and budgeting issues. In 2009, Lynn was recognized as the employee of the year in the Credit Management Department. She is nationally certified through the National Association of Certified Credit Counselors, and also certified through CUNA as a Certified Financial Counselor. 

Nekiba Johnson

Nekiba Johnson (Baton Rouge)

Nekiba Johnson is a Nationally Certified Credit Counselor with 12 years of credit union experience. She has extensive financial experience in consumer lending in areas such as auto buying, consumer loans and credit cards. Through her experience, she has assisted numerous individuals make sound decisions to accomplish their financial goals. Nekiba takes great pleasure in providing financial education to help with improving overall financial well-being.

Rhoda Hundley

Rhoda Hundley (Pineville and Alexandria)

Rhoda has over 25 years of banking and credit union experience. She is currently teaching a financial literacy program at two high schools in the Pineville/Alexandria area to help guide students financially and thereby helping the community to better its economic conditions. She’s also a Certified Credit Union Financial Counselor and Community Development Certified Financial Counselor; along with being a part of the Louisiana Council for Economic Education, LCUL’S Professional Member Service & Guiding Members through Economic Challenges, Hope Ministries, and Louisiana Jump$tart Coalition for Personal Financial Literacy. 

Todd Kidder

Todd Kidder (Lake Charles, St. Landry, and Sulphur)

Todd has over 30 years of credit union, mortgage lending, and consumer lending experience. He’s dedicated his career to helping his clients improve their financial situation and provide helpful education along the way. Todd is also very passionate about youth financial education; he works with four public schools in St. Landry Parish, teaching both junior high and high school students. He is grateful to have the opportunity to give young people the financial education they need to become well-informed citizens who will contribute to the economic well-being of their communities.


*You have the right to a free credit report from or 877-322-8228, the ONLY authorized source under federal law. Credit counseling is intended to give you the financial education you need to make informed decisions. Results may vary. Pelican and its employees are not responsible for any claim, suit, action or damage resulting from credit counseling.

St. Tammany Grill Giveaway: *Pelican State CU membership required to take advantage of a free credit check-up. If you are not a Pelican member, you must be eligible to open a primary savings account with Pelican to become one. The deposit to open a primary savings account starts at a minimum of $10 ($5 to join + $5 minimum balance). All St. Tammany Parish residents are eligible for Pelican membership. To be entered to win the grill, you must live in St. Tammany Parish and complete a free credit check-up by October 31, 2021, at 5 pm. A winner will be chosen on Monday, November 1, 2021, and notified via phone and/or email address on their member account. If winner does not respond within 3 business days, a new winner will be selected. Winner must pick up grill at Pelican’s Covington or Slidell branch, and they will be asked to take a photo for publicity purposes.