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A NEW digital banking experience is on its way!

Online and Mobile Banking with Pelican is about to be better than ever!

We are creating a seamless digital banking experience that has the same great features on all devices, so whether you’re on the go or at your desk, you’ll be an expert at managing your accounts. Gone are the days of logging in on your computer and seeing something completely different than on your phone or tablet.

Our brand new app also includes an impressive amount of convenient new features that you are going to love!


Can't wait to see what's coming?

Register for our LIVE Virtual Q&A and Design Reveal on Wednesday, October 27, at 6:00 pm!

 

REGISTER FOR A SNEAK PEEK!


NEW FEATURES

In addition to a sleek, seamless interface, we're also excited to introduce these new features!

see member information

See Member Number and Other Key Account Information
It’s your information—why shouldn’t you have access to it? You can now see more account details in the app including your member and routing number!

password reset

Fewer Required Password Resets + Improved Self-Service
We get it. It’s frustrating to have to change your password so often. You will now only have to change your password once a year instead of every 6 months! We also made it easier to log in or reset your information if you've forgotten your username or password.

other institution

Transfer Money from Another Financial Institution
We know you might have accounts at other financial institutions. It doesn’t hurt our feelings. (OK—maybe a little bit!) If you want to bring some of those funds over to Pelican, it’s now easier than ever! Set up transfers from external accounts, whether they’re single or recurring.

account info

Update Important Account Information
Don’t feel like talking to a person? You shouldn’t have to for simple account updates. You can now update your address, email, phone number, and username without any assistance from a Pelican representative!

track spending

Transform the Way You Track Spending
You can now tag transactions to categorize them, add notes about certain transactions, and attach receipts. We've also improved transaction searching and alert options and tied all of this into the MyFinances Budgeting Tool.

upload docs

Upload Documents
Send documents securely, making applying for loans and new deposit accounts easier than ever!

skip payment

Skip a Loan Payment Wherever You Are
Need a break this month? Skip your qualifying loan payment no matter where you are!* Taking advantage of our Skip-A-Pay program is easier than ever with just a few clicks or taps.

bill pay

Better Bill Pay Management On-the-Go with "Payments"
Previously you couldn’t add, edit, or delete payees from mobile or tablet. Now you can! Bill Pay will also now be called "Payments" and will be available in more locations for easier access.

customization

Customization & Self-Service Options Across All Devices
The following options used to only be available on a computer or a mobile device—not both. Now they’re on all devices:

- Reorder information on your dashboard
- Add travel notes so your card isn't flagged for fraud
- Turn cards on and off as needed
- Change the order of accounts in a list
- Give your accounts nicknames to easily identify them
- Hide accounts you don’t want to see
- Opt into or out of overdraft privilege

see member information

See Member Number and Other Key Account Information
It’s your information—why shouldn’t you have access to it? You can now see more account details in the app including your member and routing number!

password reset

Fewer Required Password Resets + Improved Self-Service
We get it. It’s frustrating to have to change your password so often. You will now only have to change your password once a year instead of every 6 months! We also made it easier to log in or reset your information if you've forgotten your username or password.

other institution

Transfer Money from Another Financial Institution
We know you might have accounts at other financial institutions. It doesn’t hurt our feelings. (OK—maybe a little bit!) If you want to bring some of those funds over to Pelican, it’s now easier than ever! Set up transfers from external accounts, whether they’re single or recurring.

account info

Update Important Account Information
Don’t feel like talking to a person? You shouldn’t have to for simple account updates. You can now update your address, email, phone number, and username without any assistance from a Pelican representative!

track spending

Transform the Way You Track Spending
You can now tag transactions to categorize them, add notes about certain transactions, and attach receipts. We've also improved transaction searching and alert options and tied all of this into the MyFinances Budgeting Tool.

upload docs

Upload Documents
Send documents securely, making applying for loans and new deposit accounts easier than ever!

skip payment

Skip a Loan Payment Wherever You Are
Need a break this month? Skip your qualifying loan payment no matter where you are!* Taking advantage of our Skip-A-Pay program is easier than ever with just a few clicks or taps.

bill pay

Better Bill Pay Management On-the-go with "Payments"
Previously you couldn’t add, edit, or delete payees, from mobile or tablet. Now you can! Bill Pay will also now be called "Payments" and will be available in more locations for easier access.

customization

Customization & Self-Service Options Across All Devices
The following options used to only be available on a computer or a mobile device—not both. Now they’re on all devices:

- Reorder information on your dashboard
- Add travel notes so your card isn't flagged for fraud
- Turn cards on and off as needed
- Change the order of accounts in a list
- Give your accounts nicknames to easily identify them
- Hide accounts you don’t want to see
- Opt into or out of overdraft privilege

customization

We’ve also made it easier to use:

- Username and password reset
- Transaction search and alerts
- MyFinances Budgeting Tool
- Branch & ATM locator
- Internal transfers (between your own accounts)


Don't miss this special sneak preview of the new app!

Register for our LIVE Virtual Q&A and Design Reveal on Wednesday, October 27, at 6:00 pm!

 

REGISTER FOR AN EARLY LOOK!


FREQUENTLY ASKED QUESTIONS

When will the new app be available?
November 1, 2021.

Why is this change happening?
We are creating a much better digital banking experience that looks exactly the same across all devices. This change also allows us to add tons of features our members have requested, like seeing your account and routing number on the screen, updating account information yourself at any time, and transferring funds from another financial institution!

What will happen to the PelicanMobile app?
The app currently installed on your mobile or tablet device will no longer work. You will need to install the new app from your device’s app store on November 1, 2021. You can find it by searching "Pelican State CU" or "PelicanMobile." There will also be a link to do so on the homepage of our website for added convenience.

Can I delete the old app when I install the new one?
Yes. It will no longer work on November 1.

Do I need a new username and password?
No, you don’t. You’ll still use the same username and password that you’ve been using.

My member number is sensitive information—is it safe to have it visible in the app?
Absolutely! Your member, account, and routing numbers are just as safe as the rest of the information found in your account.


Have more questions?

Submit your questions when you register for our LIVE Virtual Q&A and Design Reveal on Wednesday, October 27, at 6:00 pm!

 

GET ANSWERS!


*Pelican State CU membership required. Restrictions and requirements for Skip-A-Pay eligibility applies to each individual loan. Skipped payments will be deferred and extended to the end of the original term of the loan. The $25.00 processing fee per loan is due before any payments will be deferred. Additional interest will accrue on the deferred payment throughout this deferred payment period. One skipped payment equals: one monthly payment, two consecutive bi-weekly payments, two consecutive semi-monthly payments, or four consecutive weekly payments. Skipped payments will affect the loan's annual percentage rate (APR) for the statement period. Not available on Opportunity Lines of Credit (OLOC), all types of Mobile Home Loans, Fresh Start Loans, Visa® Credit Cards, Mortgages, Home Equity Loans, Commercial Loans, Bridge Loans, Bridge Plus Loans, Balloon Loans, or Single Pay Loans. Your loan is NOT eligible for Skip-A-Pay if: you have already skipped 4 payments on the loan; you have skipped a payment on the loan within the last 6 months; the loan payment due date is over 45 days away (you cannot skip future payments—only the next payment due); you have made less than 3 months' worth of payments on a new loan; your payment is more than 10 days late; and/or your Pelican account is not in good standing. If the skipped payment is paid by direct deposit or payroll deduction automatically, the funds will be transferred to a checking account (savings, if checking not available) instead of going toward the loan. Skipping a payment may reduce the amount received on GAP claims on a vehicle. No more than 4 skipped payments will be permitted through the term of each individual loan. If the loan payment you would like to skip comes to Pelican via ACH from another financial institution, you must request your skip at least 5 days before the loan payment is due. See a Pelican Representative for details and questions.